Shipping & Delivery Policy

Fast and Reliable Shipping: Bringing Your Orders to Your Doorstep

Thank you for choosing SvnTwnz for your clothing needs. This Shipping Policy outlines our shipping procedures and expectations to ensure a smooth and satisfactory delivery experience.

1. Order Processing

Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and public holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Methods

We offer several shipping options, including standard and expedited delivery, depending on your location and preference.

Shipping costs and delivery times vary based on the shipping method selected at checkout.

3. Shipping Times

Standard Delivery: Delivery typically takes 3-5 business days within the United Kingdom. International delivery times may vary.

Expedited Delivery: For expedited shipping, delivery times are typically 1-2 business days within the United Kingdom. International expedited delivery times may vary.

Please note that delivery times are estimates and may be subject to delays beyond our control, such as weather conditions or customs clearance procedures for international orders.

4. Shipping Rates

Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method.

You can view the shipping costs for your order during the checkout process before making payment.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package's progress online. If you have any questions or concerns about the status of your order, please contact us at info@svntwnz.com with your order number for assistance.

6. Shipping Restrictions

We currently ship to addresses within the United Kingdom and selected international destinations. Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with delivery.

Certain items may be subject to shipping restrictions or regulations imposed by local authorities. We will notify you if any such restrictions apply to your order.

7. Shipping Partners

We work with reputable shipping carriers to ensure reliable and timely delivery of your orders. Our shipping partners may vary depending on your location and the selected shipping method.

If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at info@svntwnz.com. We're here to assist you and ensure that your shopping experience with SvnTwnz is enjoyable and hassle-free.

This Shipping Policy was last updated on 24th February 2024.